Call Us: 513-239-7494
(8:30am-5pm EST Monday - Friday)

 

Terms & Conditions

 

General

We reserve the right to change and amend these terms and conditions. Any changes we make will be deemed to have come into effect on the date that they have been posted on this website. You are responsible for reading the terms and conditions. When you place an order with Blackstone Scale Systems you will be deemed to have read, understood and accepted these terms and conditions

The Order Process and Our Contract

When you make an order on this website your order will be subject to acceptance in accordance with these Terms and Conditions. When your order has been received and processed by us an Order Confirmation screen will be generated. Please print this out and keep it for your personal records. We will also send you an email confirming receipt of your order, the Order Confirmation email. Please note that the Order Confirmation email is not a contract confirmation or order acceptance from Blackstone Scale. A contract between you and Blackstone Scale for the sale of our products will only exist once your order has been acknowledged, processed and dispatched.

Price & Payment

The price payable for the goods you order is that set out on our website at the time you place your order. The prices of the goods that we display on our website are subject to change without notice.

Payment

We currently accept Visa, Mastercard, American Express and Paypal. We also offer terms upon credit approval. For information about the measures that we have put in place to protect your security please see Safe and Secure Shopping.

Cancellation & Returns

Orders may be canceled at any point prior to shipment. And we’ll issue FULL refund to you. In stock items are shipped within 1-3 business day. Although we stand firmly behind our quality products, we respect your decision. Once the item is delivered, we offer a 7 day money back guarantee if the customer is not completely satisfied with his/her item. However, the buyer needs to pay a 15% restocking fee and round trip shipping of this product. 
 Customer must return all products in the exact condition, and in the exact packing materials it was received in., at the customer’s expense, in order to be eligible for refund.

Delivery

Unless you tell us you wish to collect the goods, we will deliver them in accordance with your order. FREE SHIPPING applies to all orders to 48 continental states of U.S.A. We make every effort to deliver the goods within theexpected timetable, however delays are sometimes inevitable due to unforeseen circumstances. Blackstone Scale accepts no liability in respect of any failure to deliver the goods within the expected timescale.

Liability

If you have notified us of a problem with the goods, we will either make good any shortage or non-delivery; replace or repair any goods that are damaged or defective upon delivery; or refund to you the amount paid by you for the goods in question in accordance with our Cancellations and Returns policy. We will not be liable to you for any loss of profits, administrative inconvenience, disappointment, indirect or consequential loss or damage arising out of any problem in relation to the goods. We shall have no liability to pay any money to you by way of compensation other than any refund we make under these conditions. This does not affect your statutory rights as a consumer, nor is it intended to exclude our liability to you for fraudulent misrepresentation or for death or personal injury resulting from our negligence.

Miscellaneous

We shall have no liability to you for any failure or delay in supply or delivery or for any damage or defect to goods supplied or delivered hereunder that is caused by any event or circumstance beyond our reasonable control (including, without limitation, strikes, lockouts and other industrial disputes). 
If any part of these conditions is invalid, illegal or unenforceable (including any provision in which we exclude our liability to you) the validity, legality or enforceability of any other part of these conditions will not be affected.